COVID-19 has meant that temporary changes are being implemented by many Local Authorities, which will affect how assessments are carried out – see the Government guidance document Care Act Easements (April 2020)
Rethink also have information about effects of COVID-19 on topics such as assessment.
Who can ask for a carer assessment?
Anyone living in the UK has a right to an assessment of their own needs, if they give unpaid care and support to an adult who is disabled, ill or elderly. In Scotland, a carers’ assessment is called an Adult Carer Support Plan.
A carer does not need to be:
A carer assessment will look at the different ways that caring affects your life and identify the help and support you may need to carry on doing the things that are important to you and your family.
Not sure if eligible?
What would happen to the person you are helping, if you were not there for them? If their health and well-being could suffer without your help, then you are a carer who is eligible for an assessment.
How to ask for a carer assessment
Local Councils have the overall responsibility to arrange an assessment of carer needs for carers in their area and may also have carers units and/or information for carers in their local areas.
Carers Direct Helpline: 0300 123 1053
The cost of the call is the same as a call to a number beginning 01 or 02 (known as geographic numbers). Ask if you need a translator.
You can also access their webchat helpline
Helpline and webchat opening hours:
Monday to Friday: 9am to 8pm
Weekends: 11am to 4pm
If you prefer to email use the Carers Direct online enquiries service – a Carers Direct adviser will normally respond within 24 hours of you submitting your enquiry, excluding bank holidays.
The NHS Carers Information service offers help and support to carers. The helpline advisers can give you information to help make decisions about your personal support needs and the needs of the person you’re looking after. This includes information on assessments, benefits, direct payments, individual budgets, time off, work or education.
Carers Direct provides information, advice and support on carers’ issues but is not able to provide on-going casework. They can put you in touch with specialist national or local sources of help, including carers’ centres, social care and self-help networks.
How can a Carer Assessment help?
A carer assessment can help by identifying an individual carer’s need for help and support and how these support needs could be met.
A carer assessment can:
Need more information on Carer Assessments?
Carers Trust has information about Carer Assessments and what they involve
Carers UK offer a range of help and support including a downloadable Carers Assessment factsheet
NHS Carers Direct has more information on carer assessments, including helpful advice on how to prepare for an assessment.
Skills For Care offer a range of information and advice about Carer Assessments including a free e-learning course for people carrying out assesments.
A carer may be eligible for Government Benefits related to their caring role – find out more about these Benefits